Welcome to the

Gem Support Services

Staff Resource Center

At Gem Support Services, we know our staff are the heart of what we do. This Staff Center is your go-to place for news, forms, and all the tools you need to succeed as a Support Provider in the IDD community. We’re here to support YOU, just like you support our families of Northeast Florida.

Key Staff Resources & Announcements

At Gem, we believe learning never stops. Soon you’ll have a one-stop Training & Certifications hub with on-demand courses, workshops, and certification prep to help you provide the best IDD care possible

  • CPR/First Aid Certification Courses

  • Medicaid Waiver Training Modules

  • Career Advancement Tracks

Your Path to Success

Time Sheet Submissions

Timesheet Submission Form: Fill out your weekly timesheet here.

Mileage Form

Mileage Submission Form: Use this form to submit a request of reimbursement of miles driven.

Time Request Off

Request Time Off: Use this form to request planned time off. Our scheduling team will review your request promptly.

Training & Certification Center

Coming Soon – exciting learning opportunities are on the way!

Local Events

Clay County Change Makers

Join us for our monthly Clay County Change Makers meetings, held on the first Thursday and third Thursday of every month.

Clay County Change Makers

These gatherings bring together community leaders, advocates, and changemakers dedicated to improving the lives of individuals with intellectual and developmental disabilities and their families.

Connect with like-minded individuals, share resources, and collaborate on initiatives that create lasting positive impact in our community.

Spectrum Love Inc

A great way to support building relationships and connections. Click the link to see their list of events every month.

Our Latest Articles

How to Build an Emergency Preparedness Plan for IDD Caregiving Families

How to Build an Emergency Preparedness Plan for IDD Caregiving Families

Learn how to create a comprehensive emergency preparedness plan for your loved one with IDD. Florida hurricane prep tips, sensory-friendly emergency kits, and Special Needs Registry guidance from GEM ... ...more

IDD Support

April 27, 20263 min read

6 Ways to Help Your Loved One Build Meaningful Friendships in the Community

6 Ways to Help Your Loved One Build Meaningful Friendships in the Community

Help your loved one with IDD build meaningful friendships. Discover 6 strategies for fostering genuine social connections through shared interests and community involvement. ...more

IDD Support

April 24, 20263 min read

How to Advocate for Increased iBudget Hours: A Family Guide

How to Advocate for Increased iBudget Hours: A Family Guide

Learn how to successfully advocate for increased iBudget hours. Document needs, gather evidence, and navigate the formal request process to secure adequate support for your loved one. ...more

IDD Support

April 20, 20263 min read

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