At Gem Support Services, we know our staff are the heart of what we do. This Staff Center is your go-to place for news, forms, and all the tools you need to succeed as a Support Provider in the IDD community. We’re here to support YOU, just like you support our families of Northeast Florida.
Key Staff Resources & Announcements
At Gem, we believe learning never stops. Soon you’ll have a one-stop Training & Certifications hub with on-demand courses, workshops, and certification prep to help you provide the best IDD care possible
CPR/First Aid Certification Courses
Medicaid Waiver Training Modules
Career Advancement Tracks
Your Path to Success
Time Sheet Submissions
Timesheet Submission Form: Fill out your weekly timesheet here.
Mileage Form
Mileage Submission Form: Use this form to submit a request of reimbursement of miles driven.
Time Request Off
Request Time Off: Use this form to request planned time off. Our scheduling team will review your request promptly.
Training & Certification Center
Coming Soon – exciting learning opportunities are on the way!
Local Events
Clay County Change Makers
Join us for our monthly Clay County Change Makers meetings, held on the first Thursday and third Thursday of every month.
These gatherings bring together community leaders, advocates, and changemakers dedicated to improving the lives of individuals with intellectual and developmental disabilities and their families.
Connect with like-minded individuals, share resources, and collaborate on initiatives that create lasting positive impact in our community.
Spectrum Love Inc
A great way to support building relationships and connections. Click the link to see their list of events every month.
Our Latest Articles
Lessons from 5 Years of IDD Advocacy: What Actually Moves the Needle for Families
Hard-won insights from five years of IDD advocacy in Northeast Florida. Learn what actually works: relationships, documentation, community, and sustainable pacing. ...more
IDD Support
July 27, 2026•3 min read
How We Helped a Young Adult with Autism Transition to Supported Living Successfully
Follow one family's journey from family home to supported living independence. Learn the step-by-step transition process that leads to successful outcomes. ...more
IDD Support
July 24, 2026•3 min read
Opinion: Florida's APD System Is Failing Families—Here's What Needs to Change
An honest look at Florida's APD system challenges: waitlists, complexity, and provider shortages. Learn what needs to change and how families can advocate while seeking support. ...more
IDD Support
July 20, 2026•3 min read
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Resources
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