Welcome to the

Gem Support Services

Staff Resource Center

At Gem Support Services, we know our staff are the heart of what we do. This Staff Center is your go-to place for news, forms, and all the tools you need to succeed as a Support Provider in the IDD community. We’re here to support YOU, just like you support our families of Northeast Florida.

Key Staff Resources & Announcements

At Gem, we believe learning never stops. Soon you’ll have a one-stop Training & Certifications hub with on-demand courses, workshops, and certification prep to help you provide the best IDD care possible

  • CPR/First Aid Certification Courses

  • Medicaid Waiver Training Modules

  • Career Advancement Tracks

Your Path to Success

Time Sheet Submissions

Timesheet Submission Form: Fill out your weekly timesheet here.

Mileage Form

Mileage Submission Form: Use this form to submit a request of reimbursement of miles driven.

Time Request Off

Request Time Off: Use this form to request planned time off. Our scheduling team will review your request promptly.

Training & Certification Center

Coming Soon – exciting learning opportunities are on the way!

Clay County Change Makers

Join us for our monthly Clay County Change Makers meetings, held on the first Thursday and third Thursday of every month.

Clay County Change Makers

These gatherings bring together community leaders, advocates, and changemakers dedicated to improving the lives of individuals with intellectual and developmental disabilities and their families.

Connect with like-minded individuals, share resources, and collaborate on initiatives that create lasting positive impact in our community.

Spectrum Love Inc

A great way to support building relationships and connections. Click the link to see their list of events every month.

Our Latest Articles

Jessica Allen provides life skill services for the intellectually & developmentally disabled in Northeast FL disabled

Life Skills That Build Confidence

October 17, 20251 min read

Life Skills That Build Confidence

"The Day She Ordered Her Own Coffee Changed Everything"

It seems small, doesn't it? Ordering a latte. But for families supporting adults with developmental disabilities, these "small" moments represent monumental victories. That coffee order is communication, money management, social engagement, and independence all rolled into one five-minute interaction. This is what life skills development actually looks like—not abstract therapy goals, but real-world moments that build genuine confidence.

Independent living support isn't about forcing everyone into the same mold of "independence." It's about identifying which adult daily living skills create more freedom, dignity, and joy for each unique individual. Our Supported Living Coaching at Gem Support Services focuses on practical, person-centered skill-building that respects where someone is TODAY while expanding what's possible for tomorrow.

Life Skills That Transform Daily Living:

Gem Support Services provides services with daily living tasks that enhance confidence with independence.

  • Money Management: From recognizing coins to budgeting for monthly expenses

  • Transportation Navigation: Using rideshare apps, reading bus schedules, understanding safe travel

  • Meal Preparation: Shopping for ingredients, following recipes, kitchen safety

  • Community Engagement: Joining recreational programs, volunteering, building social connections

  • Self-Care Routines: Personal hygiene, medication management, health appointment scheduling

  • Communication Skills: Advocating for needs, asking for help, setting boundaries

Every skill builds on the last. The person who learns to recognize a $5 bill today might manage their own bank account next year. Our job isn't to rush the process—it's to celebrate every single step and create the scaffolding that makes the next step possible.

Want to See What's Possible for Your Loved One?
Subscribe to receive monthly life skills development strategies, success stories from Northeast Florida families, and practical tips you can implement today. Visit gemsupportservices.org to learn more about our Supported Living Coaching services and schedule an assessment. Small victories lead to big transformations—let's start building them together.

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blog author image

Jessica Allen, Founder, Owner

Founder of Gem Support Services in Northeast Florida, Jessica Allen advocates for individuals with developmental disabilities, providing supportive living and community-based care.

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