Welcome to the

Gem Support Services

Staff Resource Center

At Gem Support Services, we know our staff are the heart of what we do. This Staff Center is your go-to place for news, forms, and all the tools you need to succeed as a Support Provider in the IDD community. We’re here to support YOU, just like you support our families of Northeast Florida.

Key Staff Resources & Announcements

At Gem, we believe learning never stops. Soon you’ll have a one-stop Training & Certifications hub with on-demand courses, workshops, and certification prep to help you provide the best IDD care possible

  • CPR/First Aid Certification Courses

  • Medicaid Waiver Training Modules

  • Career Advancement Tracks

Your Path to Success

Time Sheet Submissions

Timesheet Submission Form: Fill out your weekly timesheet here.

Mileage Form

Mileage Submission Form: Use this form to submit a request of reimbursement of miles driven.

Time Request Off

Request Time Off: Use this form to request planned time off. Our scheduling team will review your request promptly.

Training & Certification Center

Coming Soon – exciting learning opportunities are on the way!

Local Events

Clay County Change Makers

Join us for our monthly Clay County Change Makers meetings, held on the first Thursday and third Thursday of every month.

Clay County Change Makers

These gatherings bring together community leaders, advocates, and changemakers dedicated to improving the lives of individuals with intellectual and developmental disabilities and their families.

Connect with like-minded individuals, share resources, and collaborate on initiatives that create lasting positive impact in our community.

Spectrum Love Inc

A great way to support building relationships and connections. Click the link to see their list of events every month.

Our Latest Articles

Community Integration in Northeast Florida: Why IDD Services Must Go Beyond Four Walls

Community Integration in Northeast Florida: Why IDD Services Must Go Beyond Four Walls

True community integration for adults with different abilities means genuine participation, not just proximity. Gem Support Services provides comprehensive APD community integration support throughout... ...more

IDD Support

December 22, 20257 min read

Life Skills Training Through Med Waiver Services: Preparing Northeast Florida Adults for Real Independence

Life Skills Training Through Med Waiver Services: Preparing Northeast Florida Adults for Real Independence

Life skills training through Jacksonville Med Waiver services builds real-world independence for adults with different abilities. Gem Support Services provides practical APD life skills programs throu... ...more

IDD Support

December 15, 20256 min read

Supported Living in Jacksonville: Building Independence While Honoring Individual Choices

Supported Living in Jacksonville: Building Independence While Honoring Individual Choices

Quality supported living in Jacksonville, FL empowers adults with different abilities to live independently with appropriate support. Gem Support Services provides person-centered APD supported living... ...more

IDD Support

December 08, 20255 min read

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